First, we try to prove the pattern innocent.
We compare the billing to the provider's history, its peers, the population served and what can fit in a working day. If an ordinary explanation survives, the inquiry ends. If it does not, we look for the witness and the claims that can carry a complaint.
Working from claims data
A claim records who billed, for whom, under what code, on what date, and for how much. One record rarely shows whether the work happened.
Reviewed together, claims describe behavior, and behavior can be compared: to a provider's own history, to a peer group, to the size of the population being served, to what is physically possible in a working day.
We work from public and licensed sources: program claims and payment data, provider enrollment and identifier records, exclusion lists, ownership and corporate registries, court dockets and regulatory filings, and public reporting on payments between manufacturers and clinicians.
What we look for
- Outliers
- A provider, supplier, or plan sitting outside every reasonable peer group on a measure that should not vary much.
- Implausible volume
- Billing that cannot be reconciled with hours in a day, staff on site, or patients in the area.
- Migration
- Billing that leaves one program after enforcement and reappears in another. One documented example is set out below.
- Velocity
- The bust-out pattern: open fast, bill heavily, close before the billing is reviewed. HHS OIG has described suppliers shifting into exactly this shape, sometimes by buying an enrolled supplier and redirecting its payments.4 Source 4, see sources page
- Quiet zones
- Expected activity that is absent. A denial rate that should exist and does not. A category of service that stops being billed the month a rule changes.
- Structure
- Shared addresses, shared owners, transferred billing numbers, and referral relationships that do not match the geography of the patients.
- Missing identifiers
- Gaps in the data itself. HHS OIG has found that identifiers for ordering providers are largely absent from managed care data, which limits the government's ability to detect patterns of inappropriate billing.4 Source 4, see sources page
How the government uses models
CMS operates a Fraud Prevention System that uses hundreds of models to monitor provider and supplier outlier billing.6 Source 6, see sources page HHS OIG data scientists monitor claims data to flag outliers and anomalies, and agents then follow up in the field.4 Source 4, see sources page The published record of that work, and what it says about the gap it is working against, is set out in the analysis.
Testing the pattern
An anomaly is not fraud. Every pattern has an innocent version. A new clinic opens. A referral network shifts. A coding guideline changes. A sicker population moves into a service area. A data field is recorded differently by one contractor than by another. Any of those can produce a shape that looks like a scheme.
The second stage is spent trying to disprove the pattern. HHS OIG describes the same sequence: investigators establish that a data anomaly resulted from fraud, and then compile the evidence needed for civil, criminal, or administrative action.4 Source 4, see sources page
What testing means here
- The rule
- What did the program actually require in order to pay this claim? The answer is in the coverage determination, the state plan, the manual provision, and the certification on the enrollment form.
- The record
- Whether the order, the chart, the prior authorization, and the delivery confirmation support what was billed.
- The alternative
- We write down the strongest innocent explanation and try to confirm it before we try to defeat it.
- The witness
- Someone has to be able to say what happened, in a deposition, under questioning from opposing counsel.
- The arithmetic
- If the theory implies a number, the number has to survive a competent statistician on the other side.
If the ordinary explanation fits the record, the inquiry ends. That decision comes before a person is asked to carry the cost of litigation.
Turning a pattern into a complaint
A False Claims Act complaint has to plead fraud with particularity, which means identifying specific conduct.
The third stage converts the pattern into the elements the statute requires: a false claim or statement, knowledge as the statute defines it, materiality to the government's payment decision, and federal money paid out.§ Source, statute, see sources page It then has to withstand a motion to dismiss, a motion for summary judgment, and, if the case goes that far, a jury.
What that involves
- The complaint
- Drafting the complaint and the written disclosure of material evidence that is served on the United States.§ Source, statute, see sources page
- The seal period
- Working with the government while the case is under seal, which usually means answering questions, producing documents, and making the relator available.
- The intervention decision
- Preparing for the government's election, and for the case continuing if the government declines.§ Source, statute, see sources page
- Discovery
- Custodians, systems, claims extracts, policy documents, and the people who wrote them.
- Expert work
- Statistical, clinical, coding, and damages.
- Damages and penalties
- The statute trebles damages and carries a civil penalty for each false claim.2 Source 2, see sources page,§ Source, statute, see sources page
- The relator's share
- Determined by the court within the range the statute sets.§ Source, statute, see sources page
What we do not do
- We do not treat a statistical result as proof of anything.
- We do not file to hold a place in line.
- We do not ask anyone to take documents they are not entitled to have.
- We do not promise an outcome, a timeline, or a share.
Data finds where to look.
Evidence makes the case.
Start with the thing that looked wrong.
The first conversation is about what you saw. You do not need to arrive with a theory, a number, or a case.
Do not send confidential information until the firm confirms that it can receive it.